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United States Support
February 2024 semi-monthly
Help and Support release notes highlight new features and improvements made to the overall experience for both our external customers and internal agents.
note
Production release date is
February 26, 2024
.Article page enhancements
- Our chatbot, Triva, now shows on all pages. Previously, you could only interact with Triva on the home page for a product.
- We moved the related content section from the right side of the page to the bottom.
- In place of the related content section, we now display some of the metadata for the article, so you can be confident in knowing what the article applies to.
File Download micro experience
We added the ability to have more than 1 paragraph of text after the title of the page, so we can link to related resources and provide more context for the data in the table.