Tax planning Archives - Thomson Reuters Institute https://blogs.thomsonreuters.com/en-us/topic/tax-planning/ Thomson Reuters Institute is a blog from ¶¶ŇőłÉÄę, the intelligence, technology and human expertise you need to find trusted answers. Wed, 22 Jul 2026 19:54:13 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.6 One year later: What the One Big Beautiful Bill has really meant for tax planning /en-us/posts/corporates/obbb-one-year-later/ Wed, 22 Jul 2026 19:54:13 +0000 https://blogs.thomsonreuters.com/en-us/?p=71820

Key takeaways:

      • Stability is the story — The OBBB’s main value has been predictability for business planning, not sweeping new rules — a sharp contrast to the disruption of prior major tax legislation like the TCJA.

      • Section 1202 is a live opportunity — The expanded QSBS exclusion has reopened planning conversations around corporate structuring that had cooled in recent years.

      • Plan for both today and tomorrow — Practitioners should help clients capitalize on current certainty while preserving flexibility, and they should help clients build tax positions that can hold up to increasingly AI-powered IRS scrutiny.


When major tax legislation lands, the instinct is to brace for upheaval. But one year after the passage of the (OBBB) Act, the consensus among practitioners is notably different: The OBBB didn’t rewrite the rules so much as confirm them, and that distinction has mattered more than it might sound.

Certainty over seismic change

Unlike the (TCJA) — which was passed in 2017, mostly took effect the following year, and forced practitioners to relearn much of the code — the OBBB’s significance lies less in what it changed and more in what it settled. It gave businesses a stable set of rules to plan against, rather than a moving target to which to react.

“From a purely tax lens, it was… easier to unpack than in prior years because there are fewer seismic changes,” says , Partner at Plante Moran, reflecting on the past year under the OBBB. “It was providing a lot of clarity that just [meant], at least for the next several years, we had the rules.”

That clarity is not a small thing. Multi-year business decisions — around such big-ticket items as entity structuring, capital investment, and succession planning — depend on practitioners being able to tell clients that the rules will hold. Thus, OBBB’s real contribution was buying back that predictability.

Section 1202 comes back to life

If one provision captures the OBBB’s practical impact, it’s the revitalization of — the qualified small business stock (QSBS) gain exclusion. The expansion of this program has done more than simply adjust a technical detail; indeed, it has reopened a whole category of planning conversations that had gone quiet.

“The action around the qualified small business stock gain exclusion… has really reinvigorated the Section 1202 planning conversations,” Eckert explains. “Ultimately, what we got was an expansion of the program. So, what that has done is reinvigorated those conversations around planning into corporate structures.”

For founders, investors, and the tax advisors who serve them, that means is back on the table — and often earlier in a company’s lifecycle than before, since the incentive to structure correctly from the outset is now more valuable.

A new kind of advisory opportunity

Of course, stability doesn’t mean passivity. If anything, the OBBB has expanded what tax professionals can offer clients. With a known set of rules, advisors can move beyond compliance and into genuine strategy by helping clients maximize their position under current law while still preparing for the fact that today’s certainty has a shelf life.

That balance — seize the moment, but don’t get comfortable — is a concept that isn’t lost on many tax specialists. “Maximize your opportunities today but also have a long-term view while having flexibility and preserving flexibility wherever you can, and knowing and anticipating that there could be future changes,” Eckert says, framing this moment as a broader opening for the profession, not just a technical one.

Legislative clarity, he argues, gives practitioners a reason to go deeper with clients than simply processing the next filing. “From a practitioner lens, I think [legislative changes] are a huge opportunity… giving us an opportunity to really bring value to our clients and to also get to know our clients better,” he notes. “It’s been, in a certain sense, a great opportunity to just build deeper relationships.”

In other words, the firms getting the most out of this environment aren’t the ones treating the OBBB as a compliance checklist; rather, they’re the ones using it as a reason to have a better conversation with clients about where they’re headed.

The IRS isn’t standing still either

The one area in which practitioners should definitely not get comfortable is enforcement. A smaller IRS workforce doesn’t mean lighter scrutiny — it likely means a different kind. As the agency leans more heavily on AI-driven tools, its ability to examine returns at scale is set to expand even as headcount contracts.

“I think across the board, we’re certainly aware of that and are counseling clients on the need to establish and build positions and think carefully about it,” Eckert explains. “In a world of AI-enabled tools, the scrutiny may actually increase, and the ability for the IRS to quickly and efficiently examine lots of data is something that could certainly exist.”

That means that tax advisors need to help their clients build positions that can withstand more sophisticated review, not less. Meticulous documentation and defensible reasoning matter more, not less, in an environment in which fewer human examiners can still cover more ground with better tools.

One year in, the OBBB’s legacy isn’t a story of dramatic reform, but rather it’s a story of tax firms and their clients finally getting room to plan. The tax advisors making the most of that room are the ones using it to build sharper strategies and deeper client relationships, all while keeping an eye on an IRS that’s quietly getting more capable of deeper examination.


You can find more ofĚýour coverage of the One Big Beautiful Bill ActĚýhere

]]>
From AI users to AI thinkers: Reimagining what accounting undergrads need to succeed /en-us/posts/tax-and-accounting/ai-needs-accounting-undergrads/ Tue, 21 Jul 2026 16:46:47 +0000 https://blogs.thomsonreuters.com/en-us/?p=71804

Key highlights:

      • Employer-driven curriculum design — The director of the accounting program at The University of Central Florida (UCF) consulted with 16 leading accounting practitioners to learn what AI skills employers need today from graduates.

      • Critical thinking milestones for students — UCF developed an AI competency framework delivered through a fictional theme park case study that was woven across tax, cost accounting, and financial accounting coursework.

      • Human skills as a competitive advantage — Recognizing that AI cannot replicate certain capabilities, UCF’s Dixon School introduced six to eight professional skills workshops (per academic year) covering topics such as relationship management, project management, agentic AI, and critical thinking to ensure that graduates bring irreplaceable human value to the profession.


The accounting profession is at an inflection point as the level of generative AI (GenAI) already in the workflow continues to reshape how audits are conducted, data is analyzed, and decisions are made. Already, one-third of tax firms are already using GenAI in their work, with 14% specifically usingĚý, according to the Thomson Reuters Institute’s recentĚý2026 AI in Professional Services Report.

For accounting educators, the question is becoming how fast and how boldly are they responding to marketplace needs by embedding advanced AI technology into their curriculum?

Building a curriculum the marketplace needs

Most schools benchmark themselves against peer schools, but , Director of the Dixon School of Accounting at the University of Central Florida (UCF) is starting with practitioners and employers to uncover what curriculum innovation is necessary to prepare his future graduates. In fact, when Dr. Thibodeau arrived at UCF two years ago, he made a deliberate decision to be innovative in his approach to inserting GenAI into the curriculum.

Instead of starting with the faculty, however, he consulted with employers who are hiring his graduates. Over a series of a few months, he led a team of 15 professors and lecturers who leveraged formal research interviews with 16 accounting practitioners, who were responsible for recruiting and hiring for their organizations. Dr. Thibodeau’s goal was to understand what employers are demanding for new accounting graduates.

What he heard led to creative changes within the curriculum. Through this consultation process, he learned employers need undergraduates in accounting who can think criticallyĚýthroughĚýAI output, interrogate it, challenge it, and ultimately exercise independent professional judgment about it.

From those conversations, Dr. Thibodeau and his team developed an AI competency framework which includes a “critical thinking milestone staircase” approach to measure progressive levels.

accounting
Dr. Jay Thibodeau

For example, Dr. Thibodeau says that one of the milestones is effective prompting. While this skill is a table-stakes capability, it is the foundation to learning how to query AI purposefully to get useful output.

Next — and perhaps the most critical skill — is the ability to transition from AI user to AI evaluator. At this stage, students learn to interrogate AI output, cross-reference it against authoritative sources, and recognize when a fluent-sounding answer is wrong. As Thibodeau notes, hallucinations are becoming less frequent as GenAI technology improves, but the risks of uncritically accepting AI output in a professional setting remain unacceptably high.

The next milestone is strategic GenAI problem-solving, which involves knowing what AI tools are best for which specific tasks and how to deploy GenAI within a larger professional workflow. “What’s going to give them the expertise to be that exceptional human-in-the-loop is to operate independently of the GenAI tool,” Dr. Thibodeau adds.

The delivery vehicle for this framework is a comprehensive case study that was built around a fictional theme park that spans across tax, cost accounting, and financial accounting coursework.

Building faculty support for curriculum innovation

The project required assembling a team of faculty members who were motivated by Dr. Thibideau’s vision to both insert innovation within the curriculum while offering meaningful impact and scholarship opportunities for his colleagues. To gain buy-in from his colleagues, Dr. Thibodeau emphasized their legacy with the chance to demonstrate with personal satisfaction that this creative approach will prepare students for the accounting profession’s future.

For faculty with scholarship requirements, he emphasized that this project could produce publications in top educational journals. Now, that vision is paying off. Of the five papers his colleagues produced, one has been accepted and the others are in various stages of the review process at the Journal of Accounting Education. There also will be six presentations from colleagues at the American Accounting Association’s Global Connect meeting this summer. As a byproduct, every faculty member involved also immersed themselves and improved their own skills in GenAI along the way.

Lessons for accounting programs

Dr. Thibodeau is candid about the current difficulty in assessing growth in critical thinking skills. In fact, the accounting department at UCF is experimenting and learning as they go. For example, an early attempt to use AI to grade students’ qualitative reasoning responses did not work well, and the current approach of using outcome-based indicators as a placeholder is imperfect, he acknowledges.

In spite of this, Dr. Thibodeau offers strong guidance for other accounting professors, which includes:

Keep studying how to teach developmental skills and evaluate judgment — Dr. Thibideau knows that this is a universal challenge at the moment at every university and for every organization that depends on the apprenticeship model. The routine tasks that built junior-level judgment organically are increasingly being absorbed by AI, and no one has figured out with certainty how to replace that developmental experience.

Require a CPA pathway — To close the gap on the technical side, the Dixon School has embedded a CPA review course directly into the master’s in accounting curriculum across all semesters to ensure students graduate with both the technical depth needed to challenge AI output and a clear path to passing the CPA exam.

Offer opportunities to develop skills that AI cannot replicate — On the human skills side, the school now runs six to eight professional skills workshops, which include relationship management, project management, agentic AI, and critical thinking. Indeed, these human skills were deemed necessary by the research done by the Dixon’s schools accounting practitioners, chiefly because AI cannot replicate these skills.

For other accounting programs watching from the sidelines, Dr. Thibodeau’s model offers a clear lesson on how to remain relevant in the age of AI. Indeed, proximity to practice is not optional. The schools that will produce the most sought-after graduates in the AI era will be the ones engaged in continuous, structured dialogue with the employers who hire them.

Further, curriculum innovation at this pace requires an institutional culture change that treats change as an opportunity rather than a threat. The curriculum must improve with it because continuous evolution is a baseline requirement. The schools that understand this now will produce the professionals who can best shape the AI-enabled future of the accounting profession.


You can find out more about how tax firms are managing their AI technology here

]]>
Congress is finally taxing crypto-assets: Here’s what your tax clients need to know /en-us/posts/tax-and-accounting/taxing-crypto-assets/ Thu, 16 Jul 2026 14:30:25 +0000 https://blogs.thomsonreuters.com/en-us/?p=71740

Key takeaways:

      • The wash sale loophole is likely closing — For clients that have been harvesting crypto losses and immediately repurchasing the same asset should know that “wash sale” strategy may soon work exactly like it does for stocks — with a mandatory 30-day waiting period.

      • Non-compliant holders have a potential off-ramp — A proposed voluntary disclosure program would let clients that haven’t properly reported digital asset income to get into compliance with reduced penalties — but it’s only available for a limited time.

      • Staking and mining income treatment is changing — Proposed legislation would allow taxpayers to elect to defer recognizing newly minted digital assets as income, which could be a meaningful planning opportunity for active miners and stakers… or a trap, depending on their situation.


Walk into any conversation with a cryptocurrency-owning client right now and you’re navigating the same awkward reality: The rules are genuinely unclear, have been unclear for years, and yet the IRS has increasingly expected compliance anyway. Now, however, the U.S. House Ways and Means Committee is trying to resolve that tension.

And crypto legislation is one piece of a much larger shift reshaping the tax profession and potentially impacting clients right now. The recent 2026 State of Tax Professionals Report from the Thomson Reuters Institute maps the challenges and opportunities defining the profession this year, including AI adoption, advisory pricing, talent constraints, and the growing gap between what clients want and what firms are charging for it.

Add to that list now, the changes coming for crypto asset owners and their tax, audit & accounting advisors.

New legislative changes for crypto owners

The package of crypto legislation — a collection of seven separate bills — currently under consideration by Ways and Means is serious enough that their tax advisors need to start thinking now about what it means for clients.

Some of these new proposals include:

The wash sale rule: A strategy that may be changing

Of all the provisions in the package, extending wash sale rules to digital assets will have the broadest practical impact. Currently, crypto investors can sell at a loss, immediately buy back the same position, and still claim the deduction — a strategy unavailable to stock investors. The proposed legislation would change that, applying to digital assets the same 30-day before-and-after window that governs stock transactions.

For clients with active portfolios, this isn’t just a planning consideration — it’s a recordkeeping one. Every transaction would need to be evaluated against a rolling 60-day window across potentially multiple wallets and exchanges. The change to this rule was hardly unexpected — the question was never really whether the wash sale rule would come to crypto, but when. Tax advisors should begin their honest conversation with clients by acknowledging that.

Mining and staking: A choice with consequences

For clients who mine or earn staking rewards with crypto, the proposed gives crypto miners and stakers the ability to elect to defer income recognition, which would treat newly minted digital assets more like self-created property than an immediate taxable event.

In practice, the calculus is complicated. Deferring income means the cost-based question gets pushed forward, not eliminated. If the asset appreciates significantly before sale, a client who deferred income recognition could face a larger ordinary tax event later. If the asset depreciates, owners have lost the ability to recognize the loss in the year of receipt.

Making the right choice — with the advice of a tax professional — depends almost entirely on the client’s individual circumstances, such as their marginal tax rate, their expectations for the asset’s trajectory, and their liquidity needs. This is exactly the conversation that tax professionals need to be having with clients around this issue.

The voluntary disclosure program: A limited window

Perhaps the most immediately actionable provision for many tax advisors is the proposed one-time voluntary disclosure program, which gives taxpayers who haven’t properly reported crypto income the opportunity to get into compliance with reduced penalties and a clean slate.

The IRS has run these programs before, and the pattern is consistent — the best terms are early, enforcement pressure increases after the deadline, and clients that wait because they hope the problem will disappear tend to regret it.

Simplification and opportunity

Not everything in the package adds complexity. would exclude gains or losses on network fees and regulated US dollar stablecoins by removing a reporting headache that has made crypto compliance so cumbersome for everyday users. And the Charitable Deductions for Digital Asset Donations Act would eliminate the qualified appraisal requirement for donated digital assets when market prices are readily available, lowering the friction on a strategy that has always made good tax sense for clients that holding appreciated crypto with charitable intent.

The tax advisors that will offer their clients the most value in a post-legislation world are the ones already holding these proactive conversations, and reviewing which clients have crypto exposure, identifying which may have unreported income, flagging which miners and stakers should be thinking about the deferral choice, and identifying charitable giving opportunities before the appraisal requirement disappears.

In addition, the voluntary disclosure program is the clearest example of how proactive advisory work can pay off. Clients that have quietly hoped their unreported crypto transactions would stay below the radar need someone to tell them plainly that a window for clean resolution is likely opening — and that waiting for it to close is not a strategy. That conversation is uncomfortable, of course, but it’s also exactly what a trusted advisor is for.

Beyond compliance, the considered package of crypto legislation creates the need to have genuine planning conversations that didn’t exist before. For example, the wash sale question is time-sensitive, and the staking deferral election requires modeling. None of this requires tax advisors to wait for final regulations; rather, it requires they know their clients well enough to know which ones have exposure, which have opportunity, and which needs a conversation they haven’t thought of requesting.

Right now — in the space between a Congressional hearing and a presidential signature — that is the most valuable thing a tax professional can offer.


You can download a copy of the Thomson Reuters Institute’sĚý2026 State of Tax Professionals Report here

]]>
Why are tax firms growing in revenue but not in margin? /en-us/posts/tax-and-accounting/firm-revenue/ Thu, 25 Jun 2026 14:55:10 +0000 https://blogs.thomsonreuters.com/en-us/?p=71522

Key takeaways:

      • Almost two-thirds of tax firms expect revenue to grow in 2026 — However, the top two revenue drivers — fee increases and organic client acquisition — both have natural ceilings. Sustainable growth requires moving beyond these transactional levers toward strategies that don’t plateau.

      • Advisory services are the profession’s most in-demand category and its lowest-margin one — This a pricing problem, not a demand problem. Firms that shift to value-based or fixed-fee pricing for advisory work, rather than billing it hourly alongside compliance, consistently report stronger margins over time.

      • More than half of firms are expecting leadership transitions by 2030 — Succession is now a growth variable, not just an HR one. Firms that treat it as a strategic priority now are better positioned to maintain momentum through leadership changes.


The headline numbers from the recent Thomson Reuters Institute’s “2026 State of Tax Professionals Report” — which surveyed more than 600 tax professionals worldwide — are strong. Profit margins across tax, audit & accounting firms averaged above 30% throughout 2025, nearly half of all firms saw profits rise, and two-thirds expect revenue to increase again over the next 12 months.

For most firm leaders, this represents a genuine shift in conditions after years of talent pressure and compliance commodification.

However, a deeper dive in the data shows is that revenue growth and margin growth are not moving in the same direction for most tax firms. The gap between the two is where the profession’s real growth challenge sits and understanding it is where the more useful conversations start.

What is actually driving tax firm revenue growth?

The two biggest revenue drivers cited in the report are fee and rate increases (with 23% of respondents saying this) and organic new client acquisition (22%). Both are proven levers, and both have limits. Fee increases work until clients push back or competitors undercut; and organic acquisition stalls when capacity runs out. Neither of these methods on their own addresses whether firms are growing in ways that actually improve their long-term margin picture or are simply doing more of the same work at a slightly higher price.

The report flags this directly, noting that firms “see growth itself not as a strategy, but rather as a goal,” and that the method chosen to fuel it “will determine the strategy necessary to achieve it.” That distinction — between growth as a goal and growth as a strategy — is where firms that sustain momentum tend to separate from those that plateau.

Why are advisory services the lowest-margin work in the portfolio?

Almost three-quarters (74%) of respondents surveyed say most clients strongly want a trusted advisor relationship that goes beyond basic tax filing. And firms are responding — when asked which services their firm plans to start offering to clients in the next 12 months, almost two-thirds of respondents (65%) say their firm is either planning to offer or considering offering tax strategy advice.

Clearly, the pipeline for advisory work is being built, but the margin data tells a different story about what happens once those services are actually delivered.

tax firm revenue

tax firm revenue

The report’s diagnosis that the “advisory pricing gap is not caused by lack of demand — the root cause is lack of confidence in the value of the services provided.” Firms using value-based or fixed-fee pricing for advisory work report stronger margins over time, with margins above 31%. Packaging advisory work into defined service tiers, rather than billing it hourly alongside compliance, makes the value more legible to clients and easier to price consistently.

Is talent shortages limiting firms’ growth potential?

More clients, more advisory services, and more complexity all require more capacity; and 40% of respondents say their firm’s capabilities are currently constrained or at risk because of talent issues. For midsize tax firms — those with between 4 and 29 professionals — that number climbs to 51%. This constrained capacity can severely limit which services a firm can offer, how many new clients can be absorbed, and how quickly advisory expansion can actually happen.

Hiring alone is not the answer. Those firms managing this challenge the most effectively tend to combine task reallocation — moving non-advisory work to junior staff — with structured internal development programs that build the type of advisors they need rather than trying to hire them.

Which structural decisions will determine growth through 2030?

More than half (51%) of respondents say it is likely or highly likely that one or more partners or firm leaders will retire or leave before 2030. Most expect to fill those roles internally, with only 27% thinking outside partner recruitment is likely. Firms are also genuinely split on whether they stay the same size and structure over the next five years, or change via mergers, acquisitions, or outside capital infusions.

These are growth decisions even when they don’t look like it. As the report notes, “growth is not a universal imperative” — indeed, some firms will deliberately choose resilience over scale, and that is a legitimate path. The firms that tend to struggle are those that have not made the choice explicitly and instead find it made for them by departing partners, capacity limits, or competitors that moved faster.

For tax, audit & accounting firms, the revenue conditions in 2026 are as favorable as they have been in years — revenue is up, clients want more services, and the profession has more tools available to deliver that expanded service.

Those tax firms that convert these current conditions into lasting growth will be the ones that have matched their ambition with a strategy that’s specific enough to act upon.


You can download a copy of the Thomson Reuters Institute’s 2026 State of Tax Professionals Report here

]]>
AI in audit: The gap between knowing and doing /en-us/posts/tax-and-accounting/ai-in-audit/ Tue, 16 Jun 2026 16:00:29 +0000 https://blogs.thomsonreuters.com/en-us/?p=71382

Key takeaways:

      • Deploying AI and governing it are two different things — Most tax, audit & accounting firms are further along on deployment of AI than they are with setting up how it will be governed.

      • AI literacy and understanding will be key attributes — The skill that will define the next generation of auditors isn’t knowing how to use AI; rather, it’s knowing when to distrust it.

      • Risk assessment needs to be re-thought — The risk assessment gap is a structural problem, not a technology maturity problem. And no better model is going to fix it.


There is a version of AI adoption that looks like progress, but isn’t. It involves a pilot program that runs well, gains a positive internal review and a mention in the firm’s next thought leadership piece — and then nothing changes throughout the firm. The workflow that got automated stays automated, and everything else stays the same.

This pattern is more common than many tax, audit & accounting firms want to admit. The organizational work that scaling AI actually requires — such as deciding who owns the outputs, redesigning quality review, working out what happens when a model gets something wrong — doesn’t surface in a pilot. Instead, it surfaces in production. And those firms that have been running the same pilot for more than a year aren’t being cautious, they’re simply avoiding those decisions.

A recent survey by tech market research group International Data Corp. (IDC) of 1,005 audit and accounting professionals globally captures the gap precisely. The study showed that two-thirds of firms have AI embedded in strategy or underway in pilots, but only 7% . That distance between deployment and readiness is where most of the real work is hiding.

The audit profession is underinvesting in a key skill

Ask most audit firm leaders what skills their people need for an AI-driven practice, and the answers come back quickly: data analysis, AI literacy, and technology proficiency. Those aren’t wrong answers, but they’re incomplete in a way that matters.

The skill that will actually define audit quality in an AI-enabled environment isn’t the ability to use the tools; rather, it’s the ability to pressure-test what those tools produce. To read an AI-generated summary and identify what it might have missed, or to recognize when a flagged pattern in a data set is just noise rather than a red flag, or even to override a confident-sounding output when professional judgment says something doesn’t add up.

That’s closer to editing than accounting — and it’s a fundamentally different capability than simply being familiar with AI systems. Yet most re-skilling programs are building that familiarity, while it’s the understanding and judgment that separates auditors who use AI well from auditors who use it credulously.

Indeed, excessive trust in AI outputs is the specific failure mode the profession needs to train against — and that’s not getting enough attention.

The risk assessment problem is permanent

There’s a version of the AI-in-audit story in which every limitation is temporary — the AI models will improve, the training data will get better, the accuracy will increase. For most audit applications, that’s probably true, but for risk assessment, it isn’t.

Risk assessment requires professional skepticism: the trained disposition to question, probe, and not accept appearances at face value. AI models are trained to find patterns and produce coherent, confident output. Those two orientations are in direct tension. A model that identifies a pattern and presents it with confidence is doing exactly what it was designed to do. However, the problem is that professional skepticism sometimes requires distrusting precisely that kind of coherent, confident output — and then asking what the pattern is missing, who might be motivated to produce it, and whether the data behind it can be trusted.

That gap isn’t a technology maturity problem. It’s a structural problem. Nearly 80% of audit leaders in the IDC survey say they recognize the risk of algorithmic bias in functions like risk assessment and fraud detection — and that recognition points at something real. The right response isn’t to avoid AI in risk assessment entirely, of course, but it is to be clear-eyed about where AI’s role ends and where the auditor’s begins. Summarizing, flagging, and organizing are appropriate uses of AI, but the judgment about what the output means belongs with someone else.

Governance that actually means something

Most tax, audit & accounting firms have an AI policy; however, far fewer have built the infrastructure that makes it operational.

The two requirements that matter most are traceability and explainability. Traceability means that every AI output cites its source — if it can’t show its work, the firm shouldn’t rely on it. Explainability means the auditor who is reviewing the output can follow the reasoning and form an independent view of whether it holds together. Both of these concepts should be requirements, not preferences. The audit partner signing the report needs to be able to stand behind every conclusion in it, and that requires being able to read the chain from input to output.

Naturally, the more difficult governance question is what “human in the loop” actually means when the processes are operational. As a principle, everyone agrees that the “human in the loop” is critically important. However, as a set of design decisions — determining at which specific points in a workflow human judgment required, how does the interface prompt it, and who is accountable when it doesn’t happen — most firms haven’t worked that out. That kind of imprecision is where audit risk can accumulate quietly.

Where AI is genuinely earning its place

None of this is an argument against AI in audit, of course. Document extraction, first-draft writing, data summarization are all areas in which AI is delivering real value, and the gains aren’t marginal. Contracts that once took days to review can be turned around in hours. Workpaper summaries and client communications that traditionally consumed senior staff time are now being handled in the first-draft stage by tools that do it well. Those hours are going back to partners and managers, and their work is better for it.

The honest picture of AI in audit is not the hype version — transformational overnight, replacing roles, reshaping everything at once. Instead, it’s more incremental than that, more uneven, and more dependent on organizational decisions than technology ones. The audit firms making the most of it aren’t the ones that moved fastest; rather, they’re the ones that were clearest about what they were trying to solve, built governance structures that could handle the friction, and invested in the human judgment that AI can support but cannot replace.

That clarity — about what AI is good for, what it isn’t, and what it requires of the people using it — is where the real work is.


You can find more about the challenges facing audit service professionals here

]]>
The sunset of de minimis: The policy no one talked about — until it was gone /en-us/posts/corporates/sunset-of-de-minimis/ Wed, 10 Jun 2026 11:59:27 +0000 https://blogs.thomsonreuters.com/en-us/?p=71256

Key takeaways:

      • The 2027 end date is not a runway — The One Big Beautiful Bill sets a statutory de minimis end date of July 1, 2027, but its own legislative history explicitly preserves the president’s authority to restrict it before that date. Sellers banking on a two-year transition period are reading the headline, not the fine print.

      • The Supreme Court win didn’t save the refunds — The Supreme Court’s IEEPA decision was real, but the administration switched legal authority to Section 1321 and kept the suspension running. Combined with congressional cover from the One Big Beautiful Bill, the path to recovering tariffs already paid is genuinely uncertain — not just delayed.

      • The refund clock just reset — The lead test case for processing refunds through CBP’s KAPE system, Atmos, just settled, forcing the process to restart with a new test case. Sellers waiting on refunds are further back in the queue than they realize.


Most e-commerce merchants couldn’t have told you what de minimis meant two years ago — mostly because they didn’t need to. It was the invisible infrastructure of cross-border trade, the threshold below which imported goods pass through customs without duties or taxes. And in the United States, that threshold sat at $800. For small online sellers sourcing internationally, it wasn’t a technicality — it was their business model. Now, that model is over.

De minimis was deliberate trade policy built on simple logic: the cost of collecting duties on a $25 phone case exceeds the revenue it generates. Let low-value goods flow freely, the thinking went, and e-commerce would grow — and it did.

The Trump administration’s first moves targeted Canada, Mexico, and China on fentanyl-related grounds. Then came Executive Order 14324, suspending duty-free de minimis for all countries effective August 29, 2025. Sellers who had never filed a customs entry suddenly had to file informal entries for goods valued up to $2,500 — and pay tariffs on every single one. Last count, that has meant $175 billion in tariffs paid annually, with small shipments accounting for roughly 63% of that.

The legal basis for Trump’s tariffs — the International Emergency Economic Powers Act (IEEPA) — went to the Supreme Court, which constrained presidential authority to pass these tariffs. Many sellers took that as a signal that tariff refunds were coming — they shouldn’t have.

Then came the legislative layer that changed everything. The One Big Beautiful Bill Act (OBBBA) — H.R. 1, now law — codifies the end of de minimis under Title 19 with a statutory end date of July 1, 2027. Buried in the legislative history, however, is language explicitly stating that nothing in the bill limits the president’s existing authority to restrict de minimis before that date. The current suspension has congressional cover, meaning that any court challenge faces a much tighter call than it would have had a year ago.

What most sellers are getting wrong

What’s making matters worse, however, is that many small e-commerce merchants may not fully understand all the nuances of the laws and regulations they are trying to navigate. Indeed, there are certain aspects of the situation that many are getting wrong, including:

The 2027 date is a headline, not a lifeline — When the ne Big Beautiful Bill passed with a July 1, 2027, , many sellers assumed they had a transition period — time to adjust pricing, renegotiate supplier terms, and build a compliance infrastructure. Buried in House Report 119-106, however, is language explicitly stating that nothing in the bill limits the president’s existing authority to restrict de minimis before that date. Congress didn’t create breathing room; rather, it codified the end while leaving the accelerator fully intact. The 2027 date is when de minimis ends by law. Indeed, it could end sooner — and effectively already has.

The Supreme Court decision didn’t unlock refunds — The Court’s IEEPA ruling was significant, but the administration’s response was swift: reimposed the suspension of tariffs under Section 1321 authority as of February 24. The tariff meter never stopped; and now, with the OBBBA’s legislative history providing congressional cover, the — which specifically addresses whether sellers are entitled to refunds in the de minimis context — faces a much harder statutory construction argument than it would have a year ago. This may mean that the Supreme Court win was a legal victory that may not translate into money back.

The refund process just lost its test case — For sellers hoping to recover duties paid, the most practical path was through the KAPE system run by the U.S. Customs and Border Protection (CBP) — a workaround allowing refund claims to feed directly into anĚýĚýfor verification. The lead case proving out that process, , just settled. Now, the trade legal community has to start over with a new test case, and nobody knows how long that is going to take. Sellers who filed protests rather than complaints at the Court of International Trade (CIT) are in a particularly difficult position — protests have time limits, and the CBP is under court order to re-liquidate open ones. Which legal bucket your entries fall into matters enormously right now.

The bottom line

The de minimis era enabled a generation of small merchants to compete globally on terms that would have been unimaginable 20 years ago. Its sunset doesn’t mean the end of cross-border e-commerce — but it does mean the end of operating on assumptions. The 2027 date, the Supreme Court decision, the refund process — each looked like relief and turned out to be more complicated than the headline suggested.

E-commerce merchants impacted by these de minimis developments need to talk to a trade attorney — not for the basics, but to understand where your claims stand, whether your protest strategy is still viable, and what the Atmus settlement means for you.

The storm isn’t over — and it may be more complicated than most sellers have been told.


For more on this, please tune into the Thomson Reuters Institute’s recent “Clarity” podcast, featuring , about the challenges facing small e-commerce merchants today

]]>
Tax professionals are using technology, innovation, and grit to prosper, new report shows /en-us/posts/tax-and-accounting/state-of-tax-professionals-report-2026/ Tue, 09 Jun 2026 13:25:13 +0000 https://blogs.thomsonreuters.com/en-us/?p=71248

Key takeaways:

      • Profits continue to be strong — Most tax & accounting firms saw revenues and profits increase in 2025 despite a chronic talent shortage and other systemic challenges.

      • Optimism around AI adoption — Tax professionals are generally optimistic about AI-enhanced technologies, and their firms are backing their optimism with unprecedented levels of investment.

      • Expansion of advisory services — Firms are expanding their advisory service offerings to clients in such areas as tax strategy and business consulting, fueling growth and providing opportunities for competitive differentiation.


Tax, audit & accounting firm professionals have been concerned for years that the one-two punch of do-it-yourself tax software and automation might eventually erode the value of —and demand for — their services. However, according to the Thomson Reuters Institute’s “2026 State of Tax Professionals Report”, which surveyed more than 600 tax professionals worldwide, firms of all sizes are adapting remarkably well to the current era of rapid technological change and political upheaval.

Indeed, tax professionals surveyed say that, in addition to traditional tax preparation, their customers want and need more advisory services, a trend that has been gaining momentum for several years. In response, many firms are continuing to expand their service offerings in the areas of tax strategy, business consulting, decision support, and financial planning — especially at larger firms with more abundant resources.

The result of this gradual shift in service offerings is that profit margins for tax & accounting firms worldwide averaged about 30% in 2025, with some firms registering profit margins of more than 40%.

Efficiency and growth were top strategic priorities

When asked about their top strategic priorities for the coming year, survey respondents cite efficiency and promoting firm growth as the top factors on the strategic agenda for 2026, even more emphatically than they did in 2025.

Further, they see that making more and better use of technology is still the most immediate path to greater efficiency, Ěýwhich is why introducing additional automation and AI — or just trying to get the most out of a firm’s existing technology stack — was also mentioned as an important focus for the upcoming year.

Tax Professionals

Still searching for solutions to talent challenges

Challenges still abound, however. An anemic pipeline of new talent and the ongoing retirement of senior personnel are among the top barriers to progress and profitability at many firms, the report indicates. The report also notes that the resulting competition for qualified candidates leads to overwork, skills gaps, and capacity restraints, all of which can impede a firm’s ability to compete and grow.

Many respondents say their firms are using multiple strategies to address these issues, including more targeted training, career development, outsourcing, task reallocation, and automation. Competition for top talent is intense, nevertheless; and the report shows that midsize tax firms may feel the talent squeeze harder than others, chiefly because larger firms can offer higher salaries and more career opportunities to retain top talent.

Another way firms are addressing their talent challenges is by automating more tax processes and workflows; however, the report also suggests that many firms have reached the point in their technological maturity at which it may be more difficult to identify additional processes to be automated. As a result, these firms find themselves in somewhat of a holding pattern, unable to advance technologically because of unyielding systemic and cultural impediments.

Meanwhile, many larger firms have already built the technological infrastructures they need to support more advanced forms of automation and data analysis. Now, the report reveals, these firms are shifting their focus to make better use of workflow-enhancing tools that can enable more efficient operations, expand their firm’s capabilities, and serve as a competitive differentiator.

Not surprisingly, the conversation around AI is heating up as well. While tax professionals may not be so interested in public chatbots such as Claude and ChatGPT, their attention is directed toward the many ways in which AI can enhance the tools they already use and how intelligent deployment of these tools can benefit their firms. Indeed, AI was the only category of technological investment which experienced year-on-year budget growth, the report shows.

Overall, the “2026 State of Tax Professionals Report” offers invaluable insight into where tax professionals see their firms and their industry now, shedding light on how the world’s top tax leaders are advancing the profession.


You can download a free copy of the full Thomson Reuters Institute “2026 State of Tax Professionals Report” by filling out the form below:

]]>
The governance reckoning: How tax departments must prepare for the new era of mandatory compliance /en-us/posts/corporates/tax-departments-mandatory-compliance/ Tue, 02 Jun 2026 06:44:40 +0000 https://blogs.thomsonreuters.com/en-us/?p=71167

Key takeaways:

      • Mandatory compliance mandates are growing — Pillar 2, DAC6, and other real-time reporting mandates are increasing obligations in dozens of jurisdictions today, and those tax departments without the infrastructure to meet these obligations are already behind.

      • Real-time documentation is critical — The window between a transaction occurring and a tax authority scrutinizing it is shrinking to near zero in some markets, meaning that documentation must exist at the moment it is generated, not reconstructed afterward.

      • Data quality is compliance quality — Real-time compliance brings with it heightened pressure to avoid incomplete or inconsistent inputs, because increasingly sophisticated analytics used by tax authorities will find them.


In 2023, a major European manufacturer was hit with a seven-figure penalty not because its tax return was wrong, but because it couldn’t demonstrate how it arrived at the right answer. No documented governance framework, no clear ownership, and no audit trail. The numbers were defensible, but the process wasn’t.

That gap — between getting the right answer and being able to prove it — is where corporate tax risk now lives.

Governments and tax authorities worldwide are to self-report accurately. They are building legal frameworks, digital infrastructure, and enforcement mechanisms to verify compliance in real time. And for tax departments accustomed to managing compliance on their own terms, the window for a comfortable transition is closing fast.

A global tightening

Tax governance requirements are intensifying on multiple fronts. In the United States, for example, the IRS’s Large Business & International division has significantly expanded its compliance campaigns, targeting transfer pricing, research & development (R&D) credits, and multinational structures. Section 174 of the 2017 Tax Cuts and Jobs Act now requires companies to amortize R&D expenditures over five or 15 years depending on where research occurs — a change that many tax departments are still working through while absorbing new obligations on top of it.

Internationally, the pace is faster still. The framework that the Organisation for Economic Co-operation and Development (OECD) created for its base erosion and profit shifting (BEPS) rules has been adopted by more than 135 countries. Pillar 2 — the global 15% minimum corporate tax rate — is already in effect in dozens of jurisdictions and is actively reshaping how multinationals structure their tax affairs. These are not coming changes — they are current ones.

Mandatory disclosure regimes have expanded in parallel. The European Union’s DAC6 directive requires intermediaries and taxpayers to report potentially aggressive cross-border arrangements, with penalties in some member states reaching hundreds of thousands of euros. The United Kingdom’s Senior Accounting Officer regime goes even further, placing personal legal accountability on named senior executives for the adequacy of their company’s tax accounting arrangements. Similar regimes are expanding in Australia, Canada, and Brazil.

These are not isolated experiments. They represent that is not going to reverse any time soon.

The real-time reporting challenge

That means, corporate tax departments must respond to this shift because the traditional audit model — authorities review historical returns and request documentation years later — is being replaced in a growing number of markets. Spain, Hungary, and South Korea already require taxpayers to submit transactional data directly to tax authorities through mandatory electronic systems. The EU’s Value added tax (VAT) in the Digital Age initiative will extend similar requirements across all 27 member states beginning in 2028.

For tax departments, this reporting compression is the central operational challenge of the next five years. A team that once had 12 to 18 months to reconstruct documentation for an audit now needs that documentation to be accurate and defensible at the moment it is generated. That requires a fundamentally different operating model — not just better record-keeping, but automated data capture and real-time reconciliation built into core financial systems — along with the ability to transfer that documentation electronically in real time.

3 actions tax departments must take now

To begin to address this dramatic change, corporate tax departments need to act now, taking steps that include:

1. Building a formal governance framework

Tax departments need written governance frameworks that clearly define what party owns each compliance decision, how decisions are reviewed and approved, and what controls exist to catch errors before filing. This means named ownership of obligations, documented sign-off processes, and regular internal reviews against a compliance calendar.

In the UK, this is already a legal requirement ; and similar standards are emerging in Germany, Australia, and across the EU. A framework should cover at minimum; the ownership of each material filing obligation; the review and approval chain for positions taken; escalation procedures for uncertain tax positions; and a schedule for internal control testing. Without these processes in place, tax departments could face regulatory penalties, personal liability for senior leaders, and reputational damage that may be difficult to recover from.

2. Fixing the data access problem

Tax departments consistently lack reliable, timely access to the financial data they need. This is primarily an organizational problem, not a technology one. Tax functions often sit downstream from finance systems designed without tax requirements in mind — meaning data often arrives aggregated, reclassified, or stripped of the granularity needed for compliance work.

Solving this requires tax leaders such as finance, IT, and business operations — not just to request data, but to influence how that data is captured at its source. That means participating in enterprise resource planning implementations, establishing data requirements for new business lines before they launch, and building direct feeds from source systems rather than relying on manual extracts.

3. Treating data hygiene as a compliance control

Tax authorities in the UK, the Netherlands, Germany, and the US are deploying advanced analytics to identify anomalies in corporate filings. Unexplained variances between statutory accounts and tax returns, inconsistencies in intercompany pricing, or mismatches between VAT and corporate income tax data could all trigger closer scrutiny.

Data hygiene must be treated as a compliance control, not an IT issue. In practice that means establishing reconciliation checkpoints between source data and tax inputs, maintaining documented data lineage so any figure in a return can be traced to its source, and conducting data quality reviews before filing deadlines — not after.

The bottom line

The regulatory trajectory is set, so that means the question for tax leaders whether their department will be ready when tested. Governance, data access, and data quality are no longer back-office concerns — they are the foundation upon which defensible compliance is now built.

Tax department leaders need to build that foundation now, before the examiner asks.


You can find out more about

]]>
2026 TEI Tax Technology Seminar: What the auditor already knows /en-us/posts/corporates/2026-tei-tax-tech-auditor-already-knows/ Tue, 12 May 2026 10:04:28 +0000 https://blogs.thomsonreuters.com/en-us/?p=70896

Key insights:

      • Real-time tax compliance has restructured the tax function — Dozens of nations now require structured invoice data in real time, with the EU mandating cross-border digital reporting by 2030. The traditional file-and-wait audit cycle is gone now, replaced by clearance regimes that can freeze multi-million-dollar invoices for nonconforming data.

      • Regulators have pulled ahead of the businesses they oversee — Tax authorities in mature CTC jurisdictions now arrive at audits with structured transaction data already processed by their own analytics. Government turnaround times that took months now take weeks, forcing multinational tax leaders to compress multi-year roadmaps into 12- and 18-month cycles to keep up.

      • The lessons travel beyond tax — There are two ways to lose this race: Outrun your own controls or surrender entirely. Both showed up in Las Vegas, and both will show up in every other regulated profession over the next decade.


LAS VEGAS — TheĚý sold out. A guest list that included tax directors from Amazon, Walmart, and Procter & Gamble, OpenAI’s tax department, the Big Four, ¶¶ŇőłÉÄę and every other major tax software provider in the market spent three days at the Aria with pool deck, casino floor, and restaurants worth lingering over all a few steps away.

The room had every reason to spend its evenings somewhere else other than a sunless conference room talking about tax. Yet almost no one did. They were too busy grappling with an arms race the corporate audit side had begun to suspect it was losing.

And it’s one they cannot afford to lose.

End of the traditional model

The arms race is real-time tax compliance, and it has dramatically restructured the ground beneath the tax profession in less than a decade. By April, more than 60 jurisdictions have moved or are moving to continuous transaction controls. Italy and Hungary were early; Poland, France, Belgium, Brazil, Saudi Arabia, India, and Singapore are now operational or imminent, and countries like Spain, Germany, the United Kingdom and the United Arab Emirates are on the way. The European Union has locked onto a 2030 deadline for cross-border real-time digital reporting and a 2035 backstop for harmonizing what’s left.

The traditional model — issue an invoice, file a return weeks later, audit when the auditor gets around to it — no longer exists in those jurisdictions. Tax authorities now see the transaction as it happens, validates it in structured form, and pre-fills the return on the taxpayer’s behalf.

What this new process has done to the tax function is fundamentally alter its structure in a way leaves practitioners reeling. The job used to be a craft of Excel, judgment, and institutional memory. Now, at the high end, it has become as much a data science problem as an accounting one.


The arms race is real-time tax compliance, and it has dramatically restructured the ground beneath the tax profession in less than a decade.


Attendees at TEI’s 2026 Tax Technology Seminar polled themselves on tooling, and the answers came back as a list of data pipelines that dozens of attendees seemed to favor: Alteryx, Power Platform, Snowflake, Databricks, Microsoft Fabric, & Palantir Foundry. These platforms are running agentic AI systems against historical filings, deploying validation agents to critique their own outputs, and using AI-driven image-to-text solutions to pull structured data out of state tax notices that never arrive in the same format twice. They are data integration pipelines in 15 minutes that would have sat in an IT queue for two months before being answered.

They have little choice as the stakes are far higher and the challenges far more demanding than they used to be. In a clearance regime, an invoice has no legal force until the tax authority returns its identifier. Did you submit the wrong VAT ID, malformed schema, or mismatched master data? Congratulations! Your invoice is rejected. That means the truck doesn’t move, the buyer doesn’t pay an invoice that may be in the millions of dollars and then the penalties stack on top. Italy, for instance, charges a fee of 70% of the disputed VAT.

And then there are the audits.

Outgunned

The audit isn’t an occasional event anymore. In government jurisdictions with mature continuous-transaction-control tax regimes, it is a conversation that started weeks before the auditor walked in, on data their analytics had already processed.

A speaker on a seminar panel led by Deloitte and ¶¶ŇőłÉÄę described the dynamic plainly: Tax authorities in those jurisdictions have arrived at audits already knowing more about the transactions than the companies and their in-house audit teams sitting across the table. Not because anyone is hiding anything, but because the data arrived at the tax authority in structured form, in real time, and the authority had run its analytics on it before the meeting was even on the calendar. One panelist said this represents “a shift from us preparing returns to us answering notices on the data that’s been shared.”

What the room kept circling around, however, was that regulators have not just kept pace with their counterparties, they’ve now pulled ahead. Singapore, one panelist noted, is doing more with AI than even major companies. Indeed, government turnaround times that used to take months are now closing in weeks, which is forcing multinational tax leaders to compress their multi-year roadmaps into 12- and 18-month cycles — not because they want to but because their counterparties already had.


The lesson that corporate tax functions have been forced to absorb is that there are two ways to lose this race, and both were on display at TEI’s 2026 Tax Technology Seminar as cautionary tales.


This asymmetry is structural, and that is what makes it an arms race rather than a transition. There is no version of this dynamic in which the company being audited wins by being more careful, more thorough, or more well-prepared at the end of the quarter. The advantage now accrues to the side with the fastest and cleanest pipelines, that runs the smartest AI, and that understands the way these increasingly complex systems interact. Increasingly, that winning side is the government. And, more alarming, this isn’t just a problem for this particular industry — tax just happened to get here first. However, it’s coming for everyone.

Two ways to lose

The lesson that corporate tax functions have been forced to absorb is that there are two ways to lose this race, and both were on display at TEI’s 2026 Tax Technology Seminar as cautionary tales. The first is to outrun your own controls. AI coding tools that let a tax analyst build a working data integration pipeline in 15 minutes are genuinely valuable; they also let that same analyst deploy something nobody else has reviewed, documented, or knows how to maintain. An OpenAI panelist conceded the point when an audience member asked about the security implications of vibe coding — clearly, a new capability is also a new problem.

The second way to lose is harder to talk about. One panelist described, to attendees’ general dismay, hearing of companies that have given up on compliance entirely — instead, they pad their numbers with a safety margin and treat the eventual audit as the cheaper of the two costs. The panel recoiled — one member responded with a flat “Do not do this.” However, the anecdote landed because it isn’t theoretical. When the gap between what regulators can see and what your team can produce becomes wide enough, surrender starts to look rational.

Playing to win

Of course, the attendees at TEI’s 2026 Tax Technology Seminar were not surrendering. If they were, they’d have been at the pool deep into their third cocktail. Or they’d have been on the casino floor or were about to catch an afternoon show. Instead, day after day, the tables filled, the exhibit hall ran hot, and the room was buying, listening, and building.

The game has changed and the stakes have risen — and the room is dead set on playing to win.


You can find more ofĚýour coverage of Tax Executives Institute events here

]]>
You are not a cost center: Why tax departments need to rebrand themselves /en-us/posts/corporates/tax-departments-rebrand/ Tue, 05 May 2026 14:29:53 +0000 https://blogs.thomsonreuters.com/en-us/?p=70754 Key takeaways:
      • The reactive phase is partly a mindset problem — More than half of tax departments remain stuck in reactive, compliance-focused operations, not only because of frozen budgets, but because of cost-center thinking that shapes cost-center behavior.

      • The value is there, but the measurement isn’t — Two-thirds of tax professionals say their department’s technology investment has already enabled more strategic work; yet 22% say they track no performance metrics at all, making that value invisible to the people who control the budget.

      • The rebrand starts internally — With AI integration timelines compressing to between 1 and 2 years, tax departments that shift their posture now by measuring wins, designating leadership, and building the business case will be better positioned to lead — and those that don’t will fall further behind, faster.


Apart from the sales department, most other departments within a business are simply viewed as a cost center, and the tax department is no exception. However, like so much of that thinking, this view isn’t quite accurate because it is the tax department that can uncover the most savings for the business.

You need not look further than recent data that shows while 67% of tax professionals say their department’s technology investment has already enabled them to do more strategic work, 22% say they track no performance metrics at all, making it difficult to demonstrate the tax department’s value to the C-Suite.

Given this, it’s somewhat unsurprising that this cost-center view persists. Worse yet, is often internalized by in-house tax teams themselves. It is one thing to be viewed and treated as a cost center but to act like one is a different matter.

So, what if the bigger problem isn’t how the rest of the business views the tax department but instead how the department views itself?

The , from the Thomson Reuters Institute and Tax Executives Institute, reveals a profession that knows it is capable of far more than it is currently delivering. And yet the same patterns repeat: Budgets stay flat, technology adoption stays slow, and a majority of departments remain stuck in a reactive phase in regard to their technological development that has “remained stubbornly consistent over the past few years,” according to the report.

That’s not just an organizational failure; rather, that’s a mindset problem — and it starts from within the tax department.

The choices we keep making

The report outlines a Technology Maturity Curve that maps a progression in tech development from chaotic through reactive, proactive, optimized, and predictive stages.

rebrand

This year, 64% of respondents placed their tax department at the chaotic or reactive end of the spectrum — up from 57% last year. The reactive phase is the operational definition of a cost center: Heads-down, output-focused, and disconnected from the broader business.

The report reveals something even more important. In those cases in which the budget isn’t the primary constraint, behavior doesn’t change. Almost one-third of respondents (32%) said their strategy for addressing capacity constraints is process optimization — without new technology or additional hiring. Not because they can’t pursue more, but because that’s the default mode.

One respondent put it plainly: “…Our company as a whole is making significant changes, but the tax department is typically an afterthought in those decisions.”

This raises a question that’s worth asking: Who taught the company to treat tax as an afterthought?

There’s evidence showing that tax departments are more

The data to challenge the cost-center identity isn’t missing; rather, it’s just not being captured or communicated to the C-Suite.

Two-thirds of respondents (67%) said their tax department’s technology investment over the past three years has already enabled a shift toward more strategic, proactive work, such as data analytics, forecasting, risk assessment, and decision-making support. Among larger departments, nearly half (48%) are now spending more time on these higher-value activities. This clearly shows that companies that have invested in tax automation are reporting real results, such as improved accuracy, reduced errors, lower costs, and streamlined workflows.

And yet, 22% of tax departments track no technology performance metrics at all, according to the report — not time savings, not error reduction, not ROI. Nothing.


While 67% of tax professionals say their department’s technology investment has already enabled them to do more strategic work, 22% say they track no performance metrics at all, making it difficult to demonstrate the tax department’s value to the C-Suite.


That is cost-center thinking in action — the belief that it’s the job of the tax department to do the work, but not to prove its value. However, what isn’t measured can’t be communicated — and what can’t be communicated can’t change the perception, either internally or externally.

The rebrand starts with how departments see themselves

The most important audience for the tax department’s rebrand isn’t the C-Suite. It’s the department itself.

That means tracking wins and building a formal business case for investment — grounded in hard ROI and cost savings, which the report identifies as the metrics that are most important to Finance and IT, the two functions that frequently share control of the tax technology budget.

It also means getting serious about leadership. The portion of tax departments with a designated person leading tax technology strategy jumped to 88%, from 51%, in a single year. However, a title only goes so far; and the report is clear — that role only works when backed by a team that believes it belongs at the decision-making table.

Finally, this rebranding means treating AI as an opportunity, not a threat. The majority of tax professionals have compressed their expectations for AI integration to 1–2 years, from 3–5 years, with 7% saying AI is already central to their workflow. Those departments still locked in cost-center mode are the least prepared for that shift — because cost centers don’t invest ahead of the curve.

The narrative changes when the mindset changes

No one is going to rebrand the tax department on its own, it has to come from within. Further, it has to be built through deliberate measurement, consistent communication, and a shift in how tax professionals think about our own work.

Your department is not a cost center. The work proves it, and the data backs it up. Now, you should act like you believe it.


You can download a fully copy of the , from the Thomson Reuters Institute and Tax Executives Institute, here

]]>