ROI Archives - Thomson Reuters Institute https://blogs.thomsonreuters.com/en-us/innovation-topics/roi/ Thomson Reuters Institute is a blog from , the intelligence, technology and human expertise you need to find trusted answers. Thu, 07 Nov 2024 19:11:31 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 Legal Tracker Continues Delivering Benefits – and Results – to Legal Departments Worldwide /en-us/posts/innovation/legal-tracker-continues-delivering-benefits-and-results-to-legal-departments-worldwide/ Thu, 07 Nov 2024 13:13:48 +0000 https://blogs.thomsonreuters.com/en-us/?post_type=innovation_post&p=63768 Controlling spend remains a top priority for legal departments. To manage costs effectively, enforcing billing guidelines is widely regarded as a best practice, helping to reduce invoice fees and expenses. Additionally, more than half of legal departments have adopted other cost-control measures, including reviewing high-cost matters, implementing standard discounts to timekeeper rates, negotiating lower rates, and setting clear law firm matter budgets.

In addition to these cost-control strategies, many legal departments rely on from , the market-leading legal spend management solution. Legal Tracker has an extensive market presence, with $250B in legal spend analytics, allowing clients to benchmark their performance against peers. Its global directory consists of more than 120,000 legal vendors, including all Am Law 200 firms and Global 100 firms.

And it delivers results. Legal Tracker enables law firms to streamline operations and reduce annual legal spend by up to 15%. A Forrester Total Economic Impact Study reported a 372% return on investment over three years with a payback period of just six months.1

According to Alex Dobson, director, Product Management from , “Legal Tracker is designed to enhance efficiency, and our clients typically see the system pay for itself within just six months, thanks to significant time savings and process improvements.”

But Legal Tracker isn’t stopping there to enhance legal department efficiency. is committed to innovation by investing $100M annually in AI over the coming years. For Legal Tracker, this includes AI-powered invoice audits and streamlined matter intake. Customers can also expect enhanced ROI through AI-enabled detection of duplicate charges and overbilling, as well as the automatic conversion of non-LEDES invoices to LEDES format.

The Legal Tracker team isn’t relying solely on AI, however. A new partnership with LegalBillReview.com adds a human touch to the innovation and savings that Legal Tracker delivers. LegalBillReview.com is a team of U.S.-licensed attorneys dedicated to identifying and correcting billing errors and overcharges on outside counsel invoices.

The team collects bills directly from Legal Tracker on behalf of the client, performs a detailed analysis, and presents the findings to the law firm. They manage appeals, apply invoice-level adjustments where necessary, and finalize bill approvals within Legal Tracker, after invoice audits have already run on invoices.

“Our purpose is to save in-house personnel resources, freeing staff to focus on high-value work for the business,” said Ryan Loro, president, LegalBillReview.com. “On average, we help customers save 12% on their legal expenses.”

“The partnership is a great fit,” added Dobson. “Our customers want additional support for manual bill review and approval, and having a human set of eyes to ensure compliance and resolve billing issues creates a smooth, transparent billing process.”

1 Forrester Total Economic Impact Study, 2023

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ILTACON Sneak Peek: CoCounsel 2.0 Combines the Power of Google Cloud AI, OpenAI, and /en-us/posts/innovation/iltacon-sneak-peek-cocounsel-2-0-combines-the-power-of-google-cloud-ai-openai-and-thomson-reuters/ Mon, 12 Aug 2024 09:48:50 +0000 https://blogs.thomsonreuters.com/en-us/?post_type=innovation_post&p=62576 today announced CoCounsel 2.0, the professional-grade GenAI assistant, will optimize for and combine the strengths of leading LLMs, allowing customers to realize the greatest value from this rapidly evolving technology.The next-gen CoCounsel AI assistant marks a significant milestone in the vision for a single GenAI assistant, enabling professionals across industries to accelerate and streamline entire workflows.

CoCounsel 2.0 draws on its robust set of specialized skills to handle complex, multi-step work, helping professionals quickly pinpoint key knowledge in vast databases, thoroughly communicate sophisticated information, and complete essential work with unprecedented speed.CoCounsel 2.0 generates answers three times faster than the current version, operates more intuitively, and delivers more thorough, nuanced results.

It also tests combining the unique capabilities and strengths from OpenAI, Google, and , such as its industry-leading content and legal technology. CoCounsel 2.0 will also bring additional and upgraded capabilities for legal professionals.

The just-launched Claims Explorer in Westlaw Precision with CoCounsel simplifies claims research by enabling legal professionals to enter facts and identify applicable claims or counterclaims. , the end-to-end GenAI-enabled solution from , accelerates drafting by as much as 50%.

“ is here for one reason: to ensure our customers reliably and safely realize the greatest possible value from this generational technology—as quickly as possible,” said David Wong, chief product officer, . “CoCounsel 2.0 is founded upon our ability to combine our data, expertise, and trusted content with cutting-edge technology. Partnering with leading LLM providers is a key part of our strategy and will help us deliver even more for our customers, enabling them to accomplish what they need to evolve their businesses more quickly and more effectively than ever.”

Wong will discuss CoCounsel 2.0 with Jake Heller, head of Product for CoCounsel, , and Kriti Sharma, chief product officer of Legaltech, , in their ILTACON session, “Maximizing Impact and ROI: Harnessing the Full Potential of GenAI in the Legal Profession.”

“CoCounsel 2.0 is more powerful than the first generation of CoCounsel and accessible from within products – beginning with Westlaw Precision and Practical Law – plus from within Microsoft 365, beginning with Word, Teams, and Outlook. It’s exactly what our legal customers are looking for,” Sharma said. “Debuting CoCounsel 2.0 at ILTACON is the perfect fit, as it’s all about realizing successful legal strategies for transforming the legal industry. I’m thrilled for the opportunity to share our powerful CoCounsel 2.0 vision and discuss how legal professionals can embrace professional-grade GenAI to streamline their workflows and boost productivity while maximizing ROI.”

“We’ve always been on the leading edge of emerging technology and it’s incredibly fulfilling to experience our vision – of providing every professional we serve with a GenAI assistant – becoming reality for our customers,” Heller said. “We’re seeing a growing maturity in the adoption of AI, and legal professionals are ready for the practical application and optimization of GenAI. CoCounsel 2.0 enables them to use GenAI to its fullest potential to drive efficiencies and productivity gains – working with the tools they already use every day.”

For more on CoCounsel 2.0, read the press release. Check out more Innovation Blog posts for product news, leader insights, and customer perspectives on how is paving the way for the future of professionals.

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